Privacy Policy

Who We Are

We’re an app development company trading as Code Fanatics. We’re based in Chester in the north west of the UK.

Office Address: Stuart Web Enterprises Ltd, 6 Kings Buildings, Chester, CH1 2AJ.

The appointed data protection officer who oversees the compliance of the company under GDPR is Anthony Linton.

How and why personal data is obtained

Upon registration we collect your IP address and device info.

With permission, we gather your location data when you capture vehicles, or access the leaderboard. This allows you to compete with those in your vicinity. You may revoke any permission previously given by going to your device settings and navigating to the application.

Your IP address is automatically made available to us as you play the game, and as it changes. Your IP addresses are used to enforce our Terms of Service and provide connection support. We also check your account history where purchases (microtransactions) are made for anti-fraud purposes.

Your device info is stored to debug issues and provide us with statistical information for future developmental guidance.

You generate other bits of information; your fictitious character name, captured photos, capture notes and support tickets/emails. It is advised that you avoid providing personal information in these areas where at all possible, to protect your privacy.

Children’s Privacy

Children (under the age of 13) are not permitted to play the game and we do not knowingly collect their data. If we discover a child has created an account and provided us with personal data, that account will be closed and all data will be promptly deleted.

Who your personal data is shared with

We only use your data for the intended use, other than a few understandable exceptions:

• We gain your specific consent first, for instance receiving prizes from competitions.
• We may be compelled to provide your data for legal reasons.

Cookies

We use cookies for authentication purposes. In the case of purchases they may be used for security purposes.

How long we hold your personal data

We don’t hold your data any longer than it is relevant to do so. Character names are only hidden or removed upon request where they contain personal data so as to protect the historical context of the game world.

Our retention schedules for personal data is as follows:

• 1 year for IP addresses / device info.
• 2 years for credit support issues or direct emails.

Concerns / How to opt out

If you have any concerns or complaints please email Anthony Linton - contact@chop.shop

You may also contact us via post at: Code Fanatics, 6 Kings Buildings, Chester, CH1 2AJ.

You may request any personal data provided be removed from the public areas of the game (character names).

You may request your account be deleted so long as no purchases have been made in the past three years (for anti-fraud / legal reasons).